Your privacy is our priority. This document transparently explains how bonus99myr collects, uses, stores and protects your personal information each time you use our platform.
How we manage your personal data is guided by clear and transparent principles.
Bonus99myr only collects data that is strictly necessary to provide its services. We do not request irrelevant or excessive information during registration or platform use.
Each type of data collected has a specifically stated purpose. Your data will not be used for any purpose beyond what is described in this policy without your consent.
Your data is protected by 256-bit SSL encryption, strict internal access controls, and a security monitoring system that operates 24 hours a day to detect any unauthorized access attempts.
For any use of your personal data beyond basic platform operations — such as marketing communications — bonus99myr requires your explicit consent beforehand.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting bonus99myr customer support.
Bonus99myr will not sell, rent, or trade your personal data to third parties for commercial purposes. Your data belongs to you, and we take that trust seriously.
This Privacy Policy explains how bonus99myr ("we", "Platform") collects, uses, stores, and protects personal information shared by users ("you") when using our website, mobile app, and all services provided by our platform.
This document is written in English to ensure Malaysia users can clearly understand their rights and protections. If there is any discrepancy between language versions, the version applicable to Malaysia users shall prevail.
This policy covers all your interactions with bonus99myr — from account registration, daily gaming activity, financial transactions, and mobile app usage, through to communications with our customer support team.
Bonus99myr collects several categories of information for stated purposes. The following outlines the types of data collected and their specific purposes:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | KYC verification, fraud prevention |
| Contact Information | Phone number, email address | Account communications, notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser | Account security, fraud detection |
| Usage Data | Game records, betting history | Responsible gaming, platform improvement |
| Communication Data | Live chat logs, support emails | Issue resolution, quality assurance |
When you use the bonus99myr platform, our systems automatically record certain technical information such as your IP address, browser type and version, device operating system, pages visited, and session duration. This information is used solely for security purposes, technical troubleshooting, and improving the user experience.
Personal data collected by bonus99myr is used for the following purposes, each directly related to the services we offer:
Bonus99myr does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, in certain limited situations, data may be shared with the following parties:
Third parties who assist us in providing services — such as payment processors, gaming software providers, and technology infrastructure providers — may have limited access to data required for their functions only. All such third parties are bound by strict confidentiality agreements.
Bonus99myr will disclose user information to the relevant authorities when required by law, court order, or directive from a legitimate authority. This includes investigations related to money laundering, fraud, or other criminal activities.
Bonus99myr continuously invests in security infrastructure to ensure your personal data is protected at all times. The security measures we implement include:
While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. In the event of any security breach affecting your data, we will notify you within a reasonable timeframe.
Bonus99myr retains your personal data for as long as your account is active or as long as necessary for the purposes stated in this policy. The following are general data retention guidelines:
Once the relevant retention period has ended, your data will be securely deleted or anonymised in accordance with established procedures.
As a bonus99myr user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our customer support:
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete data
Request data deletion in certain circumstances
Restrict the processing of your data in certain situations
Object to data processing for direct marketing
Obtain your data in a machine-readable format
We will endeavor to process user rights requests within 30 calendar days. In complex situations, this period may be extended with notice to you. Please note that certain rights may be limited by applicable legal or contractual requirements.
Bonus99myr uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some bonus99myr platform features. Third-party cookies from our trusted service providers may also be used for payment and security functions.
The bonus99myr platform is for adult users aged 18 and above only. We do not intentionally collect or process personal data of individuals under the age of 18.
Bonus99myr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technologies used, or applicable legal requirements.
When significant changes are made, we will notify you via an in-platform notification or your registered email before the changes take effect. It is your responsibility to review this page periodically.
Continued use of the bonus99myr platform after an amendment is published will be considered your acceptance of the updated terms. If you do not agree with the amendment, you have the right to close your account before the amendment takes effect.
Sign up with confidence. We protect your personal data with the highest security standards and a transparent privacy commitment.
For users aged 18 and above only.
Related documents: Terms and Conditions • Responsible Gaming • Frequently Asked Questions (FAQ) • About Us